We were delighted to see Lee Newman (@NewmanLee), Dean of Social and Behavioral Sciences at IE University and Dean of Innovation and Behavior at IE Business School, recently had his article, “How to Measure and Manage Employee Emotions”, published in the Wall Street Journal.
Professor Newman gives a unique insight into the scientific link between emotions in the workplace and employee performance.
“Employees experience a mix of positive and negative emotions every day at work. Susan starts the day feeling proud of the presentation she gave to senior management, only later to become stressed and embarrassed after receiving an email from a client who has decided to move its account to a competitor. Welcome to being human in the modern workplace”, Newman explains.
“…when negative emotions dominate, our thinking narrows, we spend more energy protecting our own interests, and we are more likely to have unfounded negative interpretations of what colleagues say and do.”
Newman proceeds to explain the idea of the optimal ratio of positive to negative emotions an employee may experience throughout the working day, and how we can track our personal ratio.
You can read Newman’s full article here. Let us know your thoughts and comments below, we’d love to hear!
Look out for more insightful articles by Lee Newman in the coming weeks.